Terms of Service

1. Acceptance of Terms

By using any Zyro Cloud service, you agree to follow all rules, policies, and terms. If you do not agree, please do not use our services. Continued use of services means acceptance of updated terms.

2. Services Provided

• •VPS / VDS Hosting
• •Game Server Hosting
• •Web Hosting
• •Discord Bot / Panel Support
• •Technical Support Services

Services may be upgraded, modified, suspended, or discontinued at any time.

3. Payments & Billing

• •Services are activated only after full and successful payment
• •Late payments may result in suspension
• •Unpaid invoices may lead to automatic termination
• •Chargebacks may result in permanent blacklist

4. Refund Policy

• •Refund requests must be made within 24 hours of purchase
• •Refunds apply only for verified issues caused by us
• •No refunds for ToS violations or abuse suspensions
• •Refund abuse may result in future service denial

5. Acceptable Use Policy

• •No DDoS attacks
• •No illegal hosting or harmful scripts
• •No spam or mass messaging
• •No brute force / port scanning

Violations may result in immediate suspension.

6. Resource Usage Policy

• •Do not overload CPU, RAM, disk, bandwidth, or network ports
• •Resource abuse may result in service limitation or suspension

7. Uptime & Maintenance

• •We strive for maximum uptime
• •100% uninterrupted service is not guaranteed
• •Maintenance, upstream outages, and hardware issues may cause downtime

8. Suspension & Termination

The following violations may lead to termination without refund:

• •Non-payment
• •Abuse
• •Fraud
• •Security risks
• •Legal complaints
• •Policy violations

9. Data Responsibility

• •Users are fully responsible for backups
• •Zyro Cloud is not liable for data loss
• •Always maintain your own backups and snapshots

10. Privacy Policy

We may collect:

• •Username / account details
• •Email
• •Service logs
• •Support tickets

11. Policy Updates

Terms may be updated at any time. Continued usage means acceptance of revised policies.