Privacy Policy

Privacy Policy

Last updated: January 2025

1. Information We Collect

When you use Zyro Cloud services, we may collect personal information including your name, email address, Discord username, IP address, and payment information necessary to process your order. We also collect server logs and usage data for service improvement.

2. How We Use Your Information

We use collected information to provision and maintain your hosting services, process payments, send service notifications and updates, provide customer support, and improve our infrastructure. We do not sell or rent your personal information to third parties.

3. Data Storage and Security

Your data is stored on servers located in India and Singapore. We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits to protect your information.

4. Cookies

Our website uses essential cookies to maintain session state and improve your browsing experience. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect website functionality.

5. Third-Party Services

We may use third-party services such as payment processors and Discord for service delivery. These parties have their own privacy policies and we encourage you to review them. We only share data necessary to deliver our services.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Upon account termination, we will delete or anonymize your data within 30 days, unless retention is required by law.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us through our Discord server. We will respond to all legitimate requests within 30 days.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of significant changes via Discord or email. Continued use of our services after changes constitutes acceptance of the updated policy.